What a dreadful jewellers and most awful post-sales customer service. Avoid at all costs. Very nice people when you are buying from them but my ring got damaged when sent off for repair by them. Couldn't wear it because it was too big, came back from repair with scratches and looked to be second hand (don't even know if it was the same ring it was so badly scratched) All they said was that the scratches were on there when it was sent off. Yet they got me to sign a receipt describing the ring (even included the weight of it) surely if there were scratches all over it they would have noted that on the paperwork they asked me to sign. Now they say they're doing nothing about it. So we're going through the office of fair trading and court after that. If they do come up trumps and offer to resolve it - I'll update this review!
Totang Jewellers is a UK Jewelry Store based in Kettering, East Midlands. Totang Jewellers is located at 38 Newland St, Kettering NN16 8JH, UK.
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