Brilliant service...
They are very friendly and helpful
The Asian owner was rude and aggressive. He repaired a button on my shirt for a pound but then wanted two pounds for the same job on another shirt.Will try to rip you off and has no customer service skills. Only wants to do jobs that will pay him a lot and has lost and doesn't understand that no matter how small job it is customer service so important .Don't use this dry cleaners there are others in the area.
What an absolute an utter crap.We took some curtains to be cleaned, which had a particular stain,and they completely ruined them, when trying to remove that very same stain with whatever chemicals they've used, but the most appalling was that they didn't mentioned anything, so obviously it was only noticed at home, when we took the curtains back, this very rude man said that we did it, and that they had no insurance ,and that i should leave their shop. SHOCKING.NOT RECOMMENDED
Empress Dry Cleaners is a UK Laundry based in Kettering, East Midlands. Empress Dry Cleaners is located at 70 Stamford Rd, Kettering NN16 8LL, UK.
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