Wonderful staff very helpful
Absolutely brilliant service, very friendly
Such helpful staff!
Great service available and the staff were fantastic and friendly, will definitely go here again for jewellery.
Disgusted to have gone into H Samuels in Kettering (a shop in whihc I have spent literally thousands) to buy a watch which was clearly advertised for sale in the window, on a single watch display holder, at 39.99. I asked to buy it and when I got to the till was told the the sale ticket didn't match the watch whihc was actually 59,99, they wouldn't honour the advertised price because the SKU number didn't match the watch! One the SKU number is not clearly visible in the watch holder and two how would I know what the SKU related to? Surely it's normal for a customer to assume the sinlge price on a sinlge watch holder is indeed the price of the watch and when they've made a mistake they should honour the mistake instead of making custommers feel conned!
H. Samuel, Kettering is a UK Jewelry Store based in Kettering, East Midlands. H. Samuel, Kettering is located at 12-14 Gold St, Kettering NN16 8JB, UK.
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