Used William H Brown to rent my first rental and I don't normally write a review on things however on this occasion the service was so good I felt like I just had to share!Firstly we were very picky lol, and the lettings team were really patient with us from the start and showed us lot's of different properties that suited our needs and also a couple of 'outside of the box' properties. They really were like Kettering's own Kirsty and Phil!Once we were in the property there were a couple of issues that were picked up on the final checks of the property after the previous tenants had left (moving out marks and scratches) which were rectified in a timely manor.Craig the lettings manager was always on hand to speak to me and if he wasn't then his team member always made sure to help me with my queries or if I left a message they were quick to get back to me.Overall i'm really pleased and would definitely use again! Thanks guys!
Super fast when I was moving in, but after moving out over 7 weeks ago, still haven't received the deposit back. Nobody is responding on my emails, when tried to call the Agency - all were at the meeting. Had to chase the Landlord and the company dealing with deposits myself, still unsuccesfull. Would not recommend for lettings, takes way too long to receive my money back.
I would like to say a great big thank to the great team of people who work there ie Debbie Denise, Robin morgage adviser and Annette for all thier hard work in dealing with the sale of our old home and the buying of our new home nothing was too much bother for them.
As a letting agent, they did a very poor job. Had to contact several times and leave multiple emails and messages over the course of a week for a simple update on how things were rolling, as they were waiting for a gas safety certificate. When I moved in, work that I was promised would be done had not bene touched, and nearly 6 months on still hasn't been finished. I realise this in particukar is down to my landlord, yet William h brown did nothing to fight on my side besides "tough luck" as they already had my money. They were however happy to be a letting agent for a property without smoke alarms, technically making it illegal to let out, yet they didn't seem to care and wouldn't press the landlord for any changes as again, they already had my money. Overall, lack of communication and support.
When nobody else could sell our home, everyone at Willian h Brown worked tirelessly to sell it. Debbie did an amazing job as did everyone else. I would highly recommend this company to anyone wanting to sell their home.
William H Brown Estate Agents in Kettering is a UK Real Estate Agency based in Kettering, East Midlands. William H Brown Estate Agents in Kettering is located at 28 Gold St, Kettering NN16 8JE, UK.
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