Love my new car... Customer service is good too!
Was not prepared to lower the price when my daughter paid in cash full price for here car but car ok so far
My wife bought a Vauxhall Zafira mid November 2017She noticed burning smell after a few days.We then 'googled' problems with carFound it had been recalled twice for faulty heater part that could make car go on fire.Went to Vauxhall to see if car had been fixed, it had thankfully.Two weeks after purchase saw smoke coming out from under bonnet, drove car straight to Cedar Cars. Jamie (sales assistant) popped bonnet and sprayed break cleaner spray on front side of rocker cover.Jamie showed gasket was leaking and dripping oil onto heat-shield of exhaust manifold.Car was only doing short journeys so didn't get hot enough to smoke usually as it takes a quite a few minutes for the heat shield to get hot enough to burn the oil .Was told that warranty didn't cover this problem but as it was so soon after purchase they would have a look at it.Jamie said they would need car for a few daysMy wife needs car for work so couldn't afford not to have it for a few days so fixed rocker cover myself (15 plus my labour, took about 1 hours )Thought car was fixed. My wife told me it still smells of burning but not as bad.I checked for any leaks, gasket looked OK but you could smell burning still.I put car on ramps and looked underneath. There was oil dripping from behind the exhaust manifold. It turned out to be the oil cooler leaking.Had no option but to fix myself as knew I would be told 'not covered under warranty' . I replaced oil cooler and gaskets (110) ,removing exhaust manifold etc.There is now no burning smell.The engine management light also came on after about two weeks of owning the vehicle. I bought OBD kit to see what the management light problem was. It was the post Lambda sensor (60) this was a fault that had been reset prior to purchase but obviously I can't prove this. The new sensor did not fix the problem as it is a fault on the heater circuit of the sensor, more investigation needed. The reason I am sure this fault was present when I purchased the car was that after resetting the engine warning light myself and re-scanning for faults I could see that the fault was still a 'pending' problem (the actual fault has to be triggered a few times before the engine warning light lights up)When we first saw the car in the forecourt it would not start due to a flat battery. The battery was replaced by a 'new' 38ah battery. This battery has now failed leaving my wife stranded. After phoning Vauxhall I was told the battery is a 55ah cost 108. Cedar Cars have a lot of Vauxhalls on there forecourt at present and I highly recommend an AA or RAC vehicle inspectionIn my view the warranty from 'Cedar Cars' isn't a warranty of any kind. Cedar Cars have agreed to replace the battery with a correct one I am to receive a phone call when the battery is in for me to collect!
Great place to buy used cars from and nice people as well
Bought my wife's car from you last month. Have really given it time to confirm that the car is great just as we hoped when test driving. It is often difficult to find an honest reputable dealers with values on the second hand market. Thank you..., we are glad we drove those extra miles.
Cedar Cars is a UK Car Dealer based in Kettering, East Midlands. Cedar Cars is located at 28-34 Windmill Ave, Kettering NN16 0RB, UK.
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